Privacy Policy

1. Introduction

DyTa NUTRITION (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.dytanutrition.co.ke or make a purchase. Please read this policy carefully to understand our views and practices regarding your personal data.

2. Information We Collect

We may collect and process the following data about you:

• Personal Information: Name, email address, postal address, phone number, payment information.
• Account Information: Username, password, and other information related to your account.
• Transaction Information: Details about payments to and from you and other details of products you have purchased from us.
• Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
• Usage Data: Information about how you use our website, products, and services.
• Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

3. How We Use Your Information

We use your information for the following purposes:

• Order Processing: To process and fulfill your orders, including sending you order confirmations and shipping updates.
• Customer Service: To provide customer support and respond to your inquiries.
• Marketing: To send you promotional materials and updates about our products and services, if you have opted in to receive such communications.
• Website Improvement: To improve our website, products, and services based on your feedback and usage patterns.
• Security: To protect the security and integrity of our website and our business.

• To Comply with Legal Obligations: We may process your data to comply with our legal and regulatory obligations.

4. How We Share Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

• Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep your information confidential.
• Legal Requirements: We may disclose your information if required by law or if we believe that such disclosure is necessary to protect our rights or comply with a judicial proceeding, court order, or legal process.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the new owner.

5. Your Choices

• Opt-Out: You may opt out of receiving promotional emails from us by following the unsubscribe instructions included in each email. Please note that you may still receive transactional emails related to your orders.
• Access and Correction: You have the right to access and correct your personal information. You can do this by logging into your account or contacting us directly.

6. Data Security

We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, secure servers, and access controls. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

7. Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these websites. We encourage you to read the privacy policies of any third-party sites you visit.

9. Children’s Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently received personal information from a child under the age of 18, we will delete such information from our records.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated. Your continued use of our website after any changes constitutes your acceptance of the new Privacy Policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

• Email: info@dytannutrition.co.ke
• Phone: 0794111058
• Address: Zuri Centre-6^th Floor, Kenyatta H/W, Thika. PO BOX 8144 – 01000, Thika.

Thank you for trusting DyTa NUTRITION with your personal information.